Troubleshooting Guide: Microsoft Store Apps Fail to Run After Installation

1. Run as Administrator

Right-click the app shortcut → Properties → Compatibility → Check Run this program as an administrator.

 

‌‌2. Reinstall the App

Open Settings > Apps > Installed apps, locate the problematic app, and select Uninstall.

Reinstall it from Microsoft Store.

 

3. Check Windows License Manager Service

Open Services (services.msc), find Windows License Manager Service, and ensure it’s set to Automatic startup mode.

Restart the service if inactive.

 

4. Reset Microsoft Store Cache

Corrupted cache often triggers runtime failures. To reset:

Press Win + R, type WSReset.exe, and press Enter.

Wait for the process to complete, then relaunch the app.

 Run this program as an administrator.

 

5. Verify System Compatibility

Ensure your OS version meets the app’s requirements.

Update Windows via Settings > Update & Security.

 

6. Network Optimization

Use a VPN or accelerator (e.g., UU Accelerator) to stabilize downloads.

Reset Winsock: Run netsh winsock reset in Command Prompt (Admin) and reboot.

 

7. Re-register Microsoft Store

Open PowerShell (Admin) and run:

powershell

Copy Code

Get-AppxPackage *store* | Remove-AppxPackage

Get-AppxPackage *store* | ForEach-Object { Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppxManifest.xml" }

 

8. Contact Support

If issues persist, visit Microsoft’s official support page or use the Program Install and Uninstall troubleshooter

 

Note: For persistent errors, check event logs (eventvwr.msc) under Windows Logs > Application for detailed error codes.